COMPTIA A+ IN IT
Comptia a+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. Comptia a+ is the industry standard for launching it careers into today’s digital world.
- The only credential with performance-based items to prove pros can think on their feet to perform critical it support tasks in the moment
- Trusted by employers around the world to identify the go-to person in end point management & technical support roles
- Regularly re-invented by it experts to ensure that it validates core skills and abilities demanded in the workplace
COURSE SPECIFICATION
QUALIFICATION STRUCTURE
The comptia a+ core series requires candidates to pass two exams: core 1 (220-1001) and core 2 (220-1002) covering the following new content:
- Demonstrate baseline security skills for it support professionals
- Configure device operating systems, including windows, mac, linux, chrome os, android and ios and administer client-based as well as cloud-based (saas) software
- Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
- Support basic it infrastructure and networking
- Configure and support pc, mobile and iot device hardware
- Implement basic data backup and recovery methods and apply data storage and management best practices
SKILLS VALIDATE WITH COMPTIA A+
HARDWARE
Identifying, using, and connecting hardware components and devices
OPERATING SYSTEMS
Install and support windows os including command line & client support. Understand mac os, linux and mobile os
SOFTWARE TROUBLESHOOTING
Troubleshoot pc and mobile device issues including application security support
NETWORKING
Explain types of networks and connections including tcp/ip, wifi and soho
HARDWARE & NETWORK TROUBLESHOOTING
Troubleshoot device and network issues
SECURITY
Identify and protect against security vulnerabilities for devices and their network connections
MOBILE DEVICES
Install & configure laptops and other mobile devices
VIRTUALIZATION & CLOUD COMPUTING
Compare & contrast cloud computing concepts &set up client-side virtualization
OPERATIONAL PROCEDURES
Follow best practices for safety, environmental impacts, and communication and professionalism
JOBS THAT USE A+
- Service desk analyst
- Data support technician
- Help desk tech
- Desktop support administrator
- Technical support specialist
- End user computing technician
- Field service technician
- Help desk technician
- Associate network engineer
- System support specialist
ENTRY CRITERIA
- Comptia a+ 220-1001 (core 1) and 220-1002 (core 2)
- Candidates must complete both 1001 and 1002 to earn certification. Exams cannot be combined across the series.
EXAM DETAILS
Comptia a+ 220-1001 covers mobile devices, networking technology, hardware, virtualization and cloud computing and network troubleshooting.
Comptia a+ 220-1002 covers installing and configuring operating systems, expanded security, software troubleshooting and operational procedures.
Number of questions : maximum of 90 questions per examType of questions : multiple choice questions (single and multiple response), drag and drops and performance-based
Length of test : 90 minutes per examPassing score :
220-1001: 675 (on a scale of 100-900)
220-1002: 700 (on a scale of 100-900)
Recommended experience: 9 to 12 months hands-on experience in the lab or field
Languages: english at launch. German, japanese, portuguese, thai and spanish
COURSE FEES for 60 CREDITS
£1150
COURSE FEES for 120 CREDITS
£1450